Mail & Matrix Domain

As communication over mail and chat can go beyond the borders of your openDesk installation, you may want to use different domains for the mail and/or Matrix.

Example configuration

The following values are used in this example documentation. Please ensure when you come across such a value, even if it is part of a URL hostname or path, that you adapt it where needed to your setup:

• opendesk.domain.tld: the mandatory DOMAIN setting for your deployment resulting in https://mail.opendesk.domain.tld to access emails and https://chat.opendesk.domain.tld to access the Element chat that is based on the Matrix protocol.
• my_organization.tld: the alternative domain used for mail and/or Matrix.

Mail domain

By default, all email addresses in openDesk are created based on the DOMAIN you specified for your deployment. In our example, the users have <username>@opendesk.domain.tld as their mail addresses. In case you prefer the users to send and receive emails with another domain, you can set that one using the optional MAIL_DOMAIN in the deployment:

global:
  mailDomain: "my_organization.tld"

or via environment variable

export MAIL_DOMAIN=my_organization.tld

Of course, this requires the domain's MX record to point to the mail host for your openDesk deployment. You can optionally add the SPF and DMARC records.

Record name	Type	Value
my_organization.tld	MX	10 mail.opendesk.domain.tld
my_organization.tld	TXT	v=spf1 +a +mx +a:mail.opendesk.domain.tld ~all
_dmarc.my_organization.tld	TXT	v=DMARC1; p=quarantine

Matrix domain

Similar to the specific domain for email addresses, you may want to specify a domain that differs from your deployment’s default DOMAIN to define your user’s Matrix IDs. Use the MATRIX_DOMAIN to do so:

global:
  matrixDomain: "my_organization.tld"

or via environment variable

export MATRIX_DOMAIN=my_organization.tld

DNS

The following changes apply to the standard DNS:

Record name	Type	Value	Comment
_matrix._tcp.my_organization.tld	SRV	1 10 PORT matrix.opendesk.domain.tld	PORT is your NodePort/LoadBalancer port of the opendesk-synapse-federation service

Note: matrix.opendesk.domain.tld in the “Value” column can also be the IP address synapse TLS port listens to.

Webserver

Content Security Policy

The my_organization.tld webserver should add *.opendesk.domain.tld to its CSP header.

.well-known

If you want to use other Matrix clients, e.g., Element Messenger for iOS or Android, you need to create a JSON file with the following contents that is served from https://my_organization.tld/.well-known/matrix/client:

{
  "m.homeserver": {
    "base_url": "https://matrix.opendesk.domain.tld"
  }
}

The above configuration ensures clients know where to find the Matrix protocol endpoint when users specify my_organization.tld as their homeserver.